This is an age old question facing many businesses today. They are have been using a provider for many years and have been reasonably happy with their service, a new provider approaches them and offers pricing that is much more attractive so where to go from here?

One strategy that businesses often choose to employ is to revert back to their current provider and give them an opportunity to match the new competitive offer. On the surface this seems a great option, as you can leverage the competitive option and maintain the status quo in terms of service levels.

On the other hand, if this is where the market is heading in terms of pricing, the other question that is lingering in your mind is that your current provider has been taking advantage of you in terms of overcharging for what might be a number of years, thus creating the conundrum.

A few things to take into account are as follows:

1)      Examine the credibility of the potential supplier’s business model. Are they simply looking to buy your business or is there some significant differences in their business models which allow for them to offer the reduced pricing in a sustainable manner. In the case of Everyday Mail you can read more about how we are able to achieve this by clicking here.

2)      Ask the potential supplier for some references. It is impossible for them to demonstrate their promised level of service without engaging them so the closest thing you can do in terms of due diligence is to talk to other businesses who were in a similar situation to your own and to hear their experiences. Please click here to contact us should you wish to get some reference sites to speak to before making your decision.

3)      Ask the supplier for some commitment that their marketing strategy is not to simply buy customers and progressively increase their prices over time to try to recover lost revenue in the short term. You can learn more about Everyday Mail’s 12 month fixed pricing guarantee by clicking here.

4)      Examine if your current provider is simply going to match the competitive offering in terms of price or if they genuinely take an interest in your business and use the opportunity to review their service to see if your needs in other areas have changed and their service has become out of whack with your changing needs.

 

 

At Everyday Mail we understand the need for loyalty between businesses and we are committed to working together with customers to provide a more customised mail courier service at a competitive rate. Please don’t hesitate to contact us on 1300 624 562 should you have any questions.

 

When looking to engage a mail courier service provider to deliver your PO Box Mail to your business each day for the first time or looking to change from one provider to another the old question still remains valid “Is the grass always greener on the other side?”

As a business, you need to consider if things not only look good on paper in terms of pricing but also it needs to be considered how long that this pricing is going to last. Unfortunately, some businesses have spoilt this for all by adopting a marketing strategy of drastically reduced pricing in the short term to “buy business” and then recouping these losses over time by gradually increasing their pricing.

One way to avoid being caught in this marketing trap is to ask a potential new provider to commit to a fixed pricing schedule for a time period. Naturally they won’t be able to commit to fixed pricing forever as sometimes market forces beyond their control can significantly change the marketplace.

Asking a service provider this question and their willingness to work together with you for will help you determine if this is a green or red light for the project moving forward.

 

At Everyday Mail we offer our customers insurance and peace of mind by offering an extended fixed pricing guarantee. To learn more about this and how this can help your business, please call us today on 1300 624 562.

 

Everyday Mail realises that our most popular service of everyday PO Box collection and delivery will not suit each of our customers as every business is different.

Sometimes customers have the odd large volume mail outs created by their marketing or accounts department that they need assistance to get to the post office but can manage their normal daily volume easily.

To help this sort of customer we can provide an ad hoc mail courier service to visit your office and collect your large volume mail and lodge it at the post office on your behalf.

Our customers have told us that this is a very convenient service for them as it can be a difficult logistical nightmare for their staff members to carry out the task themselves, not to mention a potential OH &S minefield.

 

If you need help to prepare your large mail runs including printing, folding / inserting please have a look at our boutique mail house service by clicking here.

So if you would like to know more about out ad hoc mail collection and lodgement service, please contact us on 1300 624 562 to discuss your requirements today.

 

It surprises us that despite using a mail courier service, many companies are still sending staff to the post office regularly to collect and order stationary items such as express post and registered post satchels amongst other items.

This seems counter-intuitive to us as the whole purpose of using a mail courier service is to keep your staff out of the post office.

To help in this area, Everyday Mail is able to collect your Australia Post stationary order along with your outgoing mail each afternoon and then deliver your order to you the following business day with the relevant charges assigned either to your credit card or your account with the post office.

 

This service is provided free of charge to Everyday Mail customers so why not take advantage of this and stop wasting your staffs time queuing up at the post office.